A written inquiry via the online counselling service of the Psychological Counselling or Social Counselling is anonymous and possible at any time. In addition to email counselling, we are currently trialling a scheduled chat format on a case-by-case basis. The data is protected and can only be viewed by you. You can access the online counselling service via the link by entering a user name and password of your choice. We endeavor to process initial inquiries by mail within 48 hours (working days) where possible.