General telephone consultation hours:
Monday: 1 - 3 p.m.
Wednesday: 9 - 12 a.m. & 1 - 5:30 p.m.

Contact persons

Jurisdiction is still determined by the first letter of your surname, among other things.

Student BAföG (Germany)

First letter of your surname:
A - EK (Team 301)

A - ALB / Examination Ms. Gebbert (Room A0420)
0421 2201 13083

ALC - BEK Ms. Simdorn (Room A0420)
0421 2201 13078

BEL - CAJ Ms. Geerken (Room A0410)
0421 2201 13088 Usually available between 9 - 12 a.m.

CAK - DR Ms. Holzkamm (Room A0410)
0421 2201 13087 Usually available between 9 - 12 a.m.

DS - EK Mr. Nüsser (Room A0400)
0421 2201 13084

Head of working group Mr. Geißler (Room A0250): 0421 2201 13010

First letters of your surname:
EL - KOM (Team 302)

EL - GIK Mr. Nüsser (Room A0400)
0421 2201 13084

GIL - HIL Ms. Hoinka (Room A0400)
0421 2201 13095

HIM - ISK / Examination Mr. Köber (Room A0390)
0421 2201 13071 Usually available between 9 - 12 a.m.

ISL - KAS / Examination Ms. Heinke (Room A0380)
0421 2201 13086

KAT - KOM Mr. Wuttig (Room A0380)
0421 2201 13104

Working group management Ms. Petersen (Room A0220): 0421 2201 13020 Usually available between 9 a.m. - 12 p.m.

First letter of your surname:
KON - ROSD (Team 303)

KON - LAN Mr. Wuttig (Room A0380)
0421 2201 13104

LAO - MEG / Examination Ms. Krause (Room A0370)
0421 2201 13079 Usually available between 9 - 12 a.m.

MEH - ÖM Mr. Maiwald (Room A0370)
0421 2201 13093

ÖN - PF / Examination Ms. Eickhoff (Room A0360)
0421 2201 13090

PG - ROSD Ms. Scheffel (Room A0360)
0421 2201 13109

Head of working group Ms. Berg (Room A0200): 0421 2201 13030 Usually available between 9 - 12 a.m.

First letter of your surname:
ROSE - Z (Team 304)

ROSE - SAL Ms. Scheffel (Room A0360)
0421 2201 13109

SAM - SCHR Ms. Ludwigs (Room A0340)
0421 2201 13072 Usually available between 9 - 12 a.m.

SCHS - TAT Ms. Buchwald (Room A0335)
0421 2201 13105

TAU - WIND Mr. Häseker (Room A0335)
0421 2201 13096

WINE - Z / Examination Ms. Stöckmeyer (Room A0330)
0421 2201 13076

Working group management Mr. Gollnow (Room A0190): 0421 2201 13040

Student BAföG (abroad) &
Student BAföG (at home & abroad)

First letter of your surname:
A - KOD (Team 305)

A - BE / Examination Mr. Gärtner (Room A0320)
0421 2201 13085

BF - FA Ms. Kuzyk (Room A0310)
0421 2201 13097 Usually available between 9 - 12 a.m.

FB - JN Ms. Schenk Lopes (Room A0310)
0421 2201 13092 Usually available between 9 a.m. - 12 p.m.

JO - KOD Ms. Papenstein-Ruef (Room A0300)
0421 2201 13108 Usually available between 9 a.m. - 12 p.m.

Head of working group Mr. Bein (Room A0185): 0421 2201 13050

First letter of your surname:
KÖ - Z (Team 306)

KOE - LN Ms. Papenstein-Ruef (Room A0300)
0421 2201 13108 Usually available between 9 - 12 a.m.

LO - PL Ms. Lieb (Room A0300)
0421 2201 13106 Usually available between 9 a.m. - 12 p.m.

PM - TE Ms. Block (Room A0290)
0421 2201 13081 Usually available between 9 - 12 a.m.

TF - Z Ms. Bode (Room A0290)
0421 2201 13077

Head of working group Mr. Dierks (Room A0180): 0421 2201 13060

Important information for sending emails to the Office for Educational Support

Please use the online portal www.bafög-digital.deto submit applications and documents, evidence and declarations . Multiple submissions of the same documents via different channels will significantly increase processing times.

Only emails that are smaller than

- are smaller than 15 MB in total and
- whose individual attachments are each smaller than 10 MB
- whose attachments contain only permitted file types: PDF, JPF/JPEG/JPE, PNG

The system automatically rejects and does not process emails that:

- are larger than 15 MB
- individual e-mail attachments are larger than 10 MB
- have inadmissible file types attached (e.g. ZIP, DOCS, XLSX etc.)

You can only submit legal declarations, such as objections, by e-mail if you have signed the document and scanned it as a PDF.